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Have questions about SubSync? We're here to help. Reach out and we'll get back to you as soon as possible.
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Live Chat
Available Monday-Friday, 9am-5pm EST
Look for the chat widget in the bottom right
Response Times
- Sales inquiries: Within 4 hours
- Technical support: Within 24 hours
- Priority support (Operations plan): Within 4 hours
Frequently Asked Questions
Quick answers to common questions
How do I install SubSync?
Click the "Install on Shopify" button, authorize the app, and connect your subscription platform. Setup takes less than 5 minutes.
Which subscription platforms do you support?
We currently support Recharge, Appstle, and Loop. More integrations are coming soon.
Can I try SubSync before buying?
Yes! We offer a 14-day free trial with full access to all features. No credit card required.
How do I cancel my subscription?
You can cancel anytime from your billing settings or by contacting support. No long-term contracts.